Impact of Traffic Congestion on the performance of Customs at Ports of Entry in Zimbabwe

This book sought to investigate, in a critical fashion, traffic congestion and its impact on the performance of Customs at Ports of Exit and Entry during the period 2013 to 2016. The research objectives were, i n t e r a li a, to examine the causes of traffic congestion at Ports of Entry; to identify the challenges faced by ZIMRA in traffic clearance at Ports of Entry; to examine the impact of delays in traffic clearance on the performance of Customs at Ports of Entry and to suggest strategies can be given to improve the performance of Customs at Ports of Entry to overcome traffic congestion.